Accessibility

ACCESSIBLE FACILITIES APPLICATION FORM IS NOW OPEN  

If you are applying for Accessibility at On the Waterfront 2026, the Facilities Application Form is now live -  click here to apply.

Please read through the information below before submitting your application.

HOW TO APPLY FOR THE USE OF ACCESSIBLE FACILITIES  

At On the Waterfront we’re committed to creating an event that’s accessible to everyone.   That’s why we’re delighted to be working with Nimbus Disability and The Access Card for 2026, helping us deliver a simple, streamlined application process and ensure the needs of our accessible customers are fully supported.  

Nimbus Disability is one of the UK’s leading disability accreditation organisations, run by and for disabled people. They developed The Access Card to simplify how accessibility needs are communicated and understood, using a set of easy to recognise symbols, with the card clearly highlighting your access needs to our team, helping us ensure you receive the best possible experience.   

Everyone who wishes to apply for Accessibility at the event will need a valid Nimbus Access Card or Digital Access Pass from one of the Live Nation events listed on their website.  If you don’t have one already, you can register with Nimbus for a free On the Waterfront Digital Access Pass here.  Once you receive your Access Card or Digital Access Pass this will remain valid for 3 years from the date of issue.  

Please note that registering for a Nimbus Access Card or Digital Access Pass is not the same as applying for the use of Accessible facilities at the event.  You must still complete the On the Waterfront AccessibleFacilities Application form once you have your Nimbus Access Card of Digital Access Pass.    

STEP BY STEP GUIDE

Step 1 - Purchase Ticket 

If you haven't already purchased your event ticket, you will need to do this first here.  You will need to provide your order reference when filling out the Accessible Facilities Form.  

Please do not purchase a ticket for your essential companion.  If your Access Card or Digital Access Pass indicates the essential companion requirement, this will be provided for free as part of the application process. 

Step 2 – Already have a valid Access Card or Digital Access Pass?  

If you have a valid Access Card or Digital Access Pass as listed above, skip to Step 3

If you don’t yet have an Access Card or Digital Access Pass you will need to apply here 

When you receive confirmation of your Digital Access Pass or Access Card from Nimbus, you will be issued with an ID number.  Please retain this ID number as you will need to include this on the Accessible Facilities Application Form when you apply.  

Step 3  

Once you have your event ticket order reference and Digital Access Pass ID, you have everything you need to be able to apply for Accessible Facilities at On the Waterfront click here to fill in the application form

Please note that our accessible facilities are unable to cater for people with temporary impairments.  A temporary impairment is anything that affects an individual for less than 12 months such as broken bones, healing injuries or pregnancy.